Using Passes

During our main Festival, and for some special series throughout the year, we offer multi-event passes. These passes are specially priced 'tickets', that allow you to book for multiple events or sessions. The terms and conditions for different passes (e.g. what events can and cannot be redeemed with a pass) will be clearly identified in the pass description on our website. For example, some passes may only apply to online events, or may exclude special or premium events during the Festival.

Using a Festival Pass or Five-session Pass

Thank you for purchasing a festival pass!

Please follow the instructions below to select the events you would like to go to.

1. Head to our website and in the top-right corner, click Login (if you are logged out), or My Account (if you are already logged in). 

2. On the main account page, you will see a panel labelled "Passes". This will show the passes you have purchased, and a code. This number is also listed on your receipt emailed to you after you have purchased a pass. Copy this number! It will allow you to book sessions. 

3. Book sessions:  

Go to bwf.org.au and find an event you want to see. Click “Book Now”.
There will be a box that asks for a Code, enter your Pass serial number here.
This will make your purchase $0.
Click ”Add to cart”. 

Repeat until you have selected all the events you want to attend. 

4. When you have finished, go to cart. All your Pass events will have $0 value.  
If you have added extra tickets in the same transaction, they will have an amount to pay.  
Complete the transaction.  

5. Receive your ticket:
The Pass is an electronic serial number, however you will receive a PDF ticket for each session booked. Please print this ticket out or save it on your mobile phone to show the ushers when you arrive at your event.  

6. No booking fees:
Pass bookings are exempt from booking fees. If you purchase extra tickets in the same transaction your booking will incur fees. 

Remember, once you buy a Pass, you must still book in for the sessions you want to see. If you do not reserve a seat, we cannot guarantee a space on the day.  

If you have any questions, please email the BWF team on info@bwf.org.au or call 07 3216 0694 (during business hours 9am - 4pm) and we can help you. 

You can see what passes are currently available and purchase through your BWF account.

Redeeming a discount code

1. Go to bwf.org.au and find an event you want to see. Click “Book Now”.
   There will be a box that asks for a Code, enter your Discount code here.
   This will apply the discount to your ticket.
   Click ”Add to cart”.

2. Repeat until you have selected all the events you want to attend. 

3. When you have finished, go to cart. You will see the total to pay with the discount applied. Complete the transaction. 

4. Receive your ticket: You will receive a PDF ticket for each session booked. Please print this ticket out or save it on your mobile phone to show the ushers when you arrive at your event.